Returns and Refund Policy

Last updated: 1st December 2024.

Thank you for shopping at Liber. We value your trust in our digital products and strive to provide resources that empower you to reach your full potential. To maintain fairness and clarity, we have outlined our Returns and Refunds policy below. Please read carefully to understand your rights and obligations when making a purchase from Liber.

all sales are final

As all of our products are digital, **all sales are final**. Once a product has been purchased and delivered, we cannot offer returns, exchanges, or refunds. This policy is in place due to the nature of digital goods, where products cannot be “returned” or reclaimed after they have been downloaded.

editing and format requests

While we do not offer refunds, we want to ensure that you are fully satisfied with your purchase. If you encounter any errors in the product (such as formatting issues or broken files), please contact us at [insert contact details], and we will be happy to provide an edited version of the product to correct any mistakes.

In the event that the format provided does not meet your needs, you can request a different format (e.g., PDF, PNG, JPG, Excel). Please contact us with your **receipt of purchase** and specific requirements, and we will assist in getting you the correct format, if possible.

private use license

All our digital products come with a Private Use Only License. This means the content is intended for your personal use, and redistribution, resale, or any commercial use of the product is strictly prohibited.

Private Use License: What You Can and Can’t Do

When purchasing a digital product from Liber with a Private Use Only License, it’s important to understand what you’re allowed to do and what is prohibited. This ensures that the integrity of our products is protected while allowing you to enjoy them for personal use.

What you can do

1. Personal Use – You can use the product for your personal purposes, such as reading, planning, and personal development.
2. Print for Personal Use – You are allowed to print the product if it’s a printable format, but only for your own use.
3. Save/Store the Product – You can save the digital file on your personal devices, such as your computer, tablet, or phone, for access anytime.
4. Use for Educational Purposes – You may use the product to guide your own learning or improvement, but only privately.

What you cannot do

1. Resell or Redistribute – You are not allowed to sell or distribute the digital product to others, either in its original form or modified.
2. Share Publicly – You cannot share the product with friends, family, or colleagues, including posting it on social media or sharing it through email.
3. Use for Commercial Purposes – You cannot use the product in any commercial activities, such as selling copies, using it in business materials, or monetising its content in any way.
4. Modify and Resell – You cannot edit, alter, or modify the product and then sell or redistribute it as your own creation.
5. Upload to Websites – You cannot upload the product to any website, file-sharing platform, or online resource, whether for free or paid access.
6. Claim Ownership – You cannot claim ownership or authorship of the digital product or any part of its content.

By purchasing Liber’s digital products, you agree to comply with these terms. Violation of these rules may result in legal action under Papua New Guinea’s copyright laws.

contact us for PLR or MRR

If you’re interested in obtaining Private Label Rights (PLR) or Master Resell Rights (MRR) for specific products, please contact us to discuss the terms and availability. These licenses are not included with standard purchases and require a separate agreement.

copyright laws in papua new guinea

All products sold on Liber are protected by **copyright laws** under the jurisdiction of Papua New Guinea. This means that while you have the right to use and customize your purchased digital products, the original intellectual property rights remain with Liber. Unauthorized distribution, reproduction, or public display of our products without permission is a violation of copyright law.

Under the **Copyright Act 2000** of Papua New Guinea:

• The author/creator retains the moral rights to the work, including the right to attribution.
• The digital content cannot be copied, shared, or resold without the explicit permission of the rights holder (Liber) unless otherwise allowed under specific licensing agreements (such as PLR).
• Any unauthorised commercial use of our content is prohibited and may lead to legal action.

Contact us

If you have any questions about our Returns and Refunds Policy or would like further clarification on Private Label Rights, please feel free to reach out to our support team at connect@liberpng.com. Or on our social media channels

• Facebook
• Instagram
• Mail

We are here to help and ensure your experience with Liber is positive and empowering.

Thank you for choosing Liber!